Veterinary Support Staff
Michelle - Technician
Michelle has been working in vet med for over 20yrs now. She started as a kennel assistant for an animal shelter and progressed from there to neurology, emergency and critical care. Originally, Michelle worked as an overnight technician for 15+ years in ER.
Michelle has four animals; Ice Cream, a 16-year-old Ragdoll, Wasabi, a 4-year-old Chow Chow, Georgia, a 1-year-old standard Poodle, and Poogie, a 3-year-old DLH cat.
Francis - Technician
Francis has been a veterinary technician for four years and has 7 cats; Tigger, Chuckee, Star, Phoebe, Bear, Orange Juice, and Cowy.
Francis loves being around animals and making them feel better when they’re not feeling well and is looking forward to being in the animal medical field for the long run.
Rhiannon - Technician
Rhiannon is a Bucks County native that moved into Philly 3 years ago. She is excited to work in the city she has grown to love so much. Rhiannon has worked in the veterinary industry for 7 years. Rhiannon is currently a cat mom to Lilith and Icarus, and has owned and fostered various dogs and exotics.
Laura - Client Services
Laura (they/she) recently joined the team at 2nd Street Animal Hospital & Exotic Clinic in Philadelphia as a Client Service Representative. Having just relocated from Rockland County, NY, Laura brings with them two years of experience as a veterinary receptionist. Prior to that, their background primarily consisted of customer service roles in the restaurant industry. However, it was in the veterinary field that Laura discovered a true sense of belonging and tranquility.
Thrilled to contribute to our team, Laura is passionate about their role and the work they do. If you get the chance, ask Laura about their beloved pet cat – they have some delightful pictures to share!